Frequently Asked Questions | Decklark TCG
Frequently Asked Questions
Here are a few useful answers about Decklark TCG, our Pokémon Trading Card Game product information and how to contact us.
What does Decklark TCG focus on?
We are an independent UK trading-card business focused on the Pokémon Trading Card Game, particularly sealed formats such as Elite Trainer Boxes, Booster Boxes, Booster Bundles and selected releases.
Can I buy or preorder a product that is listed as unavailable?
No. Reference listings and products marked currently unavailable or coming soon are not open for purchase, reservation or preorder. A product reference does not confirm held stock or future availability.
Why is a product listed if it cannot be ordered?
Some pages are provided for information about Pokémon TCG formats, products and announced releases. They help explain our product interests without implying an item is in stock. See Product Information & Availability.
What is the difference between an Elite Trainer Box, Booster Box and Booster Bundle?
These formats contain different quantities and types of products, with exact contents depending on the release. Our Pokémon TCG Product Guide explains the differences.
Are specific Pokémon cards guaranteed in booster packs?
Booster packs are randomised. Unless a product explicitly states that a particular card is included, you should not expect specific cards or rarities.
Do you buy Pokémon collections?
We welcome enquiries about vintage Pokémon cards, newer sets, binders and sealed collections. See We Buy Pokémon Collections for details and email photos and a description to hello@decklark.co.uk. All purchases are subject to review and agreement.
Can distributors supply Decklark TCG?
Yes, we welcome enquiries from established wholesalers and distributors interested in supplying stock to our retail business. Please visit Supplier Enquiries or email hello@decklark.co.uk. Decklark TCG does not offer wholesale distribution to other retailers.
How can I contact you with a general question?
Visit our Contact page or write to hello@decklark.co.uk.
Is Decklark TCG affiliated with The Pokémon Company?
No. Decklark TCG is independent and is not affiliated with, sponsored by or endorsed by The Pokémon Company or Nintendo.